Terms and Conditions

Effective Date: 10-July-2025
Company Name: GetItSolutions

1. Introduction

These Terms and Conditions ("Terms") govern your use of services provided by GetItSolutions ("we," "our," or "us"). By engaging with our services, visiting our website, or entering into a service agreement with us, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you should not use our services.

2. Services Offered

GetItSolutions provides a range of IT and security services, including but not limited to:

Network (Wired & Wireless) Setup and Support
Server and Storage Solutions
Custom Software Development
Cloud Computing Services
24/7 IT Support
UTM Firewall Configuration
CCTV Surveillance System Installation and Monitoring

Each service may be governed by its own scope of work, proposal, or service-level agreement (SLA), which forms part of this agreement.

3. Client Responsibilities

Clients must provide accurate and complete information to facilitate the proper delivery of services.
Access to required systems, locations, and personnel must be provided as needed.
Clients are responsible for backing up all data unless otherwise stated in a written agreement.

4. Payments and Fees

All fees will be outlined in a quotation, invoice, or contract.
Payments are due as specified in the invoice or agreement. Late payments may result in service suspension or additional charges.
For ongoing services, recurring billing terms will apply based on the agreed schedule.

5. Confidentiality

We will treat all data, credentials, and proprietary information provided by the client as confidential and will not disclose such information to third parties without prior written consent, unless required by law.

6. Intellectual Property

Unless otherwise agreed, all custom software or solutions developed by GetItSolutions remain our intellectual property until full payment is received. After payment, ownership and licensing terms will be transferred as outlined in the agreement.

7. Service Limitations

While we aim to deliver reliable and uninterrupted service, we cannot guarantee 100% uptime or prevent all technical issues. Some services may be affected by external factors beyond our control, such as third-party hardware, software, or internet failures.

8. Warranties and Disclaimers

All services are provided “as is” unless otherwise stated in writing. We disclaim all warranties, express or implied, including merchantability or fitness for a particular purpose. Any guarantees or warranties must be specifically outlined in a signed agreement.

9. Liability Limitation

GetItSolutions will not be liable for any indirect, incidental, special, or consequential damages resulting from service use, including data loss, system downtime, or business interruption. Our total liability is limited to the amount paid by the client for the specific service in question.

10. Termination

Either party may terminate an ongoing service with written notice, subject to the terms outlined in the agreement. Any outstanding fees up to the date of termination must be settled. Early termination may incur additional charges if previously agreed upon.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be posted on our website and will be effective immediately upon posting. Continued use of our services after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of [Your Country/State]. Any disputes arising under or in connection with these Terms shall be resolved through negotiation or, if necessary, legal proceedings within the appropriate jurisdiction.

13. Contact Information

For any questions or concerns regarding these Terms, please contact us:

GetItSolutions
Email: [email protected]
Phone: +91 8299087647